Shipping Policy
Thank you for shopping with us!
We are committed to delivering your order as quickly as possible. Please review the shipping details below:
1. Do you ship to my country?
We ship to almost every country in the world .
2. How much does shipping cost?
You can enjoy free shipping on orders over US$49. Otherwise, it costs US$5.7.
If you need express shipping, you could choose it at checkout, which costs US$9.99.
PS. We have free shipping site-wide promotions during sale season. Stay tuned!
3. How long will it take for my order to arrive?
Order Processing:
We process and ship all orders within 1–2 business days after receiving them.
In some cases, if an item is out of stock, the shipping time may be extended by 1–3 days. Thank you for your understanding.
Tracking Information:
Total delivery time = processing time + shipping time
(not including customs delays, weekends, holidays and any unforeseen circumstances)
Once your order has been marked as shipped, we will email you a tracking number within 48 hours.
If you do not see the email, please check your spam or junk folder just in case.
Estimated Delivery Times:
United States — 5–15 business days
Canada — 7–15 business days
Europe — 7–15 business days
Australia — 7–15 business days
Asia — 5 — 12 business days
Other countries — –20 business days
Important Notes: Delivery times may vary depending on customs processing and other factors beyond our control.
4. How can I track my order?
Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available.
5. What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at :
Aftersale Contact: support@chamberyjewelry.com